Outlook Error: “Outlook Could not install the custom actions. The object could not be found”

Summary of Issue

When creating a new email or forwarding an email you receive the following error in Outlook.

Outlook Could not install the custom actions. The object could not be found

Methods to resolve the problem

Instructions

1. Exit Outlook
2. Browse to “C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\FORMS”
2. Delete FRMCACHE.DAT
3. Open Outlook

Tested

October 2009

Sources

• http://techrepublic.com.com/5208-7343-0.html?forumID=102&threadID=268921&start=0