Configure Exchange mailbox forwarding

Summary of Issue

Use the following steps to forward email received at one mailbox to another. The example below forwards the email received at one domain to another.

Methods to resolve the problem

Instructions

• Exchange 2003
• Sign into the Mail Server
• Create a new Contact in AD
• After creating the contact open it up and add in your primary email address
• Create a new user in AD on the Mail Server, so that it create a mailbox for the new user
• After you have finished the New User wizard, open the properties to you new user
• Click the Exchange General tab, then Delivery Options
• Under Forwarding Address click Forward To: then Click Modify to select your contact you created in step 2.
• Make sure that you select your contact rather than the account you just created
• Check “Deliver messages to both forwarding address and mailbox”

• Exchange 2007
• Sign into Exchange Management Console
• Create a new Mail Contact
  • Expand Recipient configuration
  • Click Mail Contact
  • Create a new Mail Contact for yourself with the email address you want all mail to be forwarded to
• Browse to Mailbox and find your security logon account (not your Mail Contact)
• If you have no mailbox, create a New User mail box (this creates a security account on the domain)
• Open the properties of your mail box
• Click Mail Flow Settings
• Click Delivery Options and then click Properties
• Under Forwarding Address check Forward to: and then browse to your mail contact
• Click OK on all the dialog boxes
• If there is any email filtering be sure to make adjustments to that system as well

Tested

June 2010