Malware Removal and Tune-Up

STEP 1: Remove Malware

1. Run rkill.exe – this will kill several known Spyware processes
   • Rkill.exe
   • Rkill.com
   • Rkill.scr
   • Rkill.pif
2. Malwarebytes Anti-Malware
3. Kaspersky
4. Spy Sweeper
5. Adaware
6. SpyBod Search & Destroy
7. CWShredder
8. McAfee Avert Stinger

Specific Malware removal:

• Antivirus Live Removal Guide
• Virus and Malware removal guides from BleepingComputer.com

STEP 2: Applications Tune-Up

1. Uninstall unused applications
2. Run HijackThis and parse it at http://www.hijackthis.de
3. Run Auto-Runs to identify applications that do not need to be ran during start up
   • Check any unknown applications with the following sites for additional information:
   • www.File.net
   • www.ProcessLibrary.com
   • (Reference: Unnecessary Start up Applications)

STEP 3: HDD Tune-Up

1. Run CCleaner to remove any unnecessary temporary files and registry entries
2. Run Defraggler to defrag hard drive
3. Run SpinRite v6 at Level 4 for hardware maintenance

STEP 4: Physical Cleaning

1. Dust out inside of case (if working on machine locally)
2. Wipe down screen and tower